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Terms of Service

Welcome to PegandRose! These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our website, you agree to comply with these Terms. Please read them carefully.

  1. General Terms:

    • Eligibility: You must be at least 18 years old to use our website and services or have the consent of a parent or guardian.
    • Accuracy of Information: You agree to provide accurate, current, and complete information when using our website, including when placing orders or creating an account.
  2. Intellectual Property:

    • All content on our website, including text, images, graphics, logos, and designs, are protected by copyright and other intellectual property laws.
    • You may not reproduce, distribute, modify, or create derivative works of our content without our prior written consent.
  3. Product Descriptions and Pricing:

    • We strive to provide accurate product descriptions and pricing information on our website. However, we do not warrant that the information is error-free, complete, or current.
    • We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
  4. Personalized/Customized Products:

    • For personalized/customized products, it is your responsibility to ensure that the information provided, including names, initials, dates, and any other details, is accurate and free of errors.
    • Once an order is placed for personalized/customized products, changes or cancellations may not be possible. Please review your order carefully before submitting it.
  5. Order Acceptance and Payment:

    • When you place an order with us, it constitutes an offer to purchase the products. We reserve the right to accept or decline your order at our discretion.
    • Payment must be made in full before the order is processed and shipped. We accept various payment methods, as indicated on our website.
  6. Shipping and Delivery:

    • Our shipping and delivery terms are outlined in our Delivery and Return policy. Please review this policy for information regarding shipping methods, processing times, and return/exchange procedures.
  7. Returns and Refunds:

    • We accept returns and provide refunds or exchanges in accordance with our Delivery and Return policy. Please review this policy for eligibility criteria and instructions on how to initiate a return or exchange.
  8. Limitation of Liability:

    • We strive to provide accurate and reliable information on our website. However, we do not guarantee the completeness, accuracy, or reliability of any content or information provided.
    • In no event shall PegandRose be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use or inability to use our website or services.
  9. Indemnification:

    • You agree to indemnify and hold PegandRose, its affiliates, officers, employees, and agents harmless from any claims, losses, damages, liabilities, and expenses arising out of your use of our website or services.
  10. Governing Law and Dispute Resolution:

  • These Terms shall be governed by and construed in accordance with the laws of United Kingdom. Any dispute arising out of or relating to these Terms shall be resolved exclusively in the courts of United Kingdom.
  1. Changes to the Terms:
  • We reserve the right to modify or update these Terms at any time. Any changes will be effective upon posting the updated Terms on our website. It is your responsibility to review the Terms periodically for any changes.

If you have any questions or concerns about our Terms of Service, please contact us at We are committed to addressing your inquiries and providing transparency regarding the use of our website and services.